SHIPPING POLICY
What shipping options does Lush Access Co offers?
We’re all about getting your custom drip to you fast and smooth. Choose the option that fits your vibe:
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Standard Shipping 3-5 business days
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Express Shipping 2 buisness days
How long does the Magic take?
The good stuff takes time, and every custom piece is crafted to perfections. Here's the breakdown
Personalized Items: Custom pieces takes 2-3 weeks of production time ( because perfection isn't rushed)
Express shipping speeds up delivery AFTER production, not the queue
Non Personalized Items: These pieces are ready to roll and ship within 1 business day.
Mixed Orders (Personalized Items + Non Personalized Items): Your entire order ships together when your custom pieces are done. Need your non personalized pieces sooner? Email us at support@lushaccessco.com.
Pro Tip: Quality is worth the wait. Production times might be shorter or longer during Holidays , but trust us we will be fully transparent with any interruptions or delays.
How do I track my package?
Once your jewelry is shipped, you’ll get a tracking number sent to your email. Click it, track it, and count the days ‘til your Access arrives.
Why isn't my tracing info coming up?
Tracking usually updates 24-48 hours after we ship your order. If it’s been longer, shoot us an email at support@lushaccessco.com, and we’ll sort it out.
Mistake on your shipping address?
Double-check before you check out. If something’s off, email us ASAP at support@lushaccessco.com. We’ll do our best to fix it, but if it’s already on its way, we might not be able to change it.