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How do I place an order?It’s easy-peasy! Browse our collection, select your favorite pieces, customize if desired, add them to your cart, and proceed to checkout. Fill in your shipping details, choose your payment method, and voila—your order is placed!
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Can I make changes after I submit my order?Sorry, babe! Once you hit that submit button, it’s a done deal. No changes to spelling, size, design, or quantity can be made. Double-check everything before finalizing your order to keep things smooth and flawless.
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What payment methods do you accept?We keep it easy with Visa, MasterCard, American Express, PayPal, Apple Pay, Klarna and Sezzle. Choose what works best for you and shop with ease.
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What materials do you use?Only the best for our EXTRA pieces! We use sterling silver for that timeless shine and 18k solid gold for a luxurious touch. Each piece is meticulously crafted to ensure durability and stunning aesthetics.
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Do you offer custom jewelry designs?Absolutely! Whether it’s a personalized necklace, ring, or bracelet, we love bringing your unique ideas to life. Dream big, and let’s create something EXTRA together.
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How long does it take to get my custom jewelry?Patience pays off! Custom pieces take about 2-3 weeks to craft, depending on the complexity of your design. Check the product description for specific timelines, and we’ll keep you updated every step of the way.
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How can I contact you?We’re here for you! Drop us an email at support@lushaccessco.com or slide into our DMs on Instagram. Whatever you need, we’ve got you covered.
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Do you offer gift wrapping?Of course! We’ll wrap your order in packaging that’s as EXTRA as the jewelry itself. Select the gift wrapping option at checkout and make your gift unforgettable.
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How can I stay updated on new releases?How can I stay updated on new releases?A: Follow us on Instagram, TikTok, and become a Lush Access + member join our newsletter for exclusive updates, new drops, and sweet promotions!
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